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Case Study Medical Spa United States
Medical spa increased consultation bookings by 65%
A two-location medical spa needed more high-value consultations. CureMedix rebuilt its web presence, local visibility, and front-desk conversion to turn interest into booked treatments.
Anonymous Practice · United States
+28%
Revenue Growth
−53%
Claim Denial Reduction
+26%
Collection Increase
−15 days
AR Reduction
+65%
Patient Growth
2 locations
Practice Size
6 years
Years in Practice
16 staff
Team Size
The challenge
Where revenue was leaking.
Strong local demand wasn't converting into booked consultations, and cash-vs-insurance workflows were inconsistent across the two locations.
- Website and local search weren't converting interest
- Front desk lost leads to slow follow-up
- Inconsistent cash vs. insurance workflows
- No unified reporting across two locations
Our solution
What CureMedix put in place.
Web & SEO
High-converting web presence built for patient acquisition.
Local SEO
Local visibility that brings new patients to your door.
Front Desk VA
Trained virtual front-desk support for intake and follow-up.
Implementation
From audit to compounding results.
- 1
Discovery
We audit billing, coding, AR, and scheduling to map every source of revenue leakage.
- 2
Onboarding
We integrate with your existing systems and stand up workflows without disrupting patient care.
- 3
Optimization
Claim scrubbing, denial recovery, and front-desk automation go live across the practice.
- 4
Reporting
Real-time dashboards and monthly reviews give leadership complete revenue visibility.
- 5
Continuous Improvement
We tune payer performance and growth engines every month as results compound.
The results
What changed for the practice.
+65%
Consultation Bookings
−53%
Claim Denials Reduced
15 days
Average AR Reduction
+26%
Collections Increase
+28%
Revenue Increase
Before vs after
The numbers, side by side.
MetricBeforeAfter
- Lead-to-booking rate22%41%
- Monthly collections$142k$182k
- Revenue (annual)$1.6M$2.1M
- Consultations / mo96158
- Days in A/R3116
- Denial rate6.4%3.0%
Revenue intelligence
The dashboard behind the results.
Practice revenue
$182k
Collections
98%
Clean claims
3.0%
Denial rate
16
Days in A/R
Monthly collections
Payer performance
Underpayments flagged against contracted rates, with clean-claim and denial trends tracked per payer in real time.
“We went from chasing leads to a full consultation calendar. Both locations now run on the same clean, data-driven system.”
Aesthetic Medicine Practitioner
Aesthetic Medicine · United States · 4.8
Services used
The CureMedix services behind this win.
- Web & SEO
- Local SEO
- Front Desk VA
Related resources
Frequently asked questions
Questions practices ask us.
Most practices are live end-to-end within 2-4 weeks. Discovery and onboarding begin within 3-5 business days, and optimization compounds over the first quarter.
Ready to improve your practice revenue?
Discover how CureMedix helps medical and dental practices increase collections, reduce claim denials, and unlock new growth opportunities.
Typical outcomes
Compounding+27%
Collections
−34%
Denials
+41%
Patient growth
6.2x
Avg. ROI